The search and purchase of air tickets are carried out with one goal - to get on the plane on time and without any problems. But even with a ticket in hand, without registering, it is impossible to get on board. The procedure is carried out by all carriers in the world. Check-in for an S7 Airlines flight has been simplified as much as possible, well-equipped with technical means and free of charge.
Advantages of the carrier
S7 Airlines is one of the largest and most respected Russian airlines. A high reputation among passengers and analysts is fairly earned through trouble-free operation and customer care. Let's list the main advantages of the company:
- Wide network of routes. Regular flights are operated to 150 countries of the world.
- High level of security. In the reports of flight accidents, the name of the company is very rare.
- A relatively fresh fleet of modern comfortable liners.
- Customer focus. Flexible rates, the ability to cancel registration, a bonus program, sales, the statuses of the most punctual and technologically advanced Russian airline are proof of this.
But the most weighty argument in favor of any carrier is passenger traffic. For this company, it is increasing. Over 10 million people choose S7 every year. Read more about the advantages of the carrier in the article "S7 Airlines".
Ticket booking
A plane ticket for the Siberian carrier is available at airport ticket offices, representative offices and offices of the airline, partners, and many travel agencies. An order can be made by phone through the company's contact center or found on third-party specialized resources on the Internet. However, the easiest, fastest and most convenient way is to register on the official S7 website and make a reservation.
Any potential passenger, except for a child, can order a ticket. It is possible to book for a group of up to 9 people, for people with disabilities, pregnant women and even for an international flight without a visa.
The portal has a convenient search, including connections, and a selection of available fares. You can also find out the airline's flight number. The full cost of the ticket with additional options is displayed immediately, and this is a plus.
So, you need to enter the site, indicate the route, date, passengers and press the search button. Payment can be made in a convenient way. At the end, it is important to obtain documentary evidence of the purchase of the ticket and the itinerary receipt, which will be required for subsequent registration. The procedure is simple. Learn more about how to buy a ticket on S7 Airlines.
Registration methods
There are two ways to check in for a flight:
- through the Internet,
- at the counter at the airport.
In the first case, there is a choice - a free procedure on the S7 website or on portals of third-party resources (for example, onlinecheckin.io), which will take a commission for the service. The second method is traditional and is probably known to everyone.
Through the Internet
We would like to warn you right away that online check-in for an S7 airlines flight opens 30 hours in advance and ends 50 minutes in advance. before the planned departure. The service is available on the carrier's website in the appropriate section located on the main page of the portal. So, in order to use the most convenient registration option, you need:
- Enter the appropriate section of the site (from the main page or through the section "Purchase and Management").
- In the form that opens, indicate the last name (necessarily in Latin), ticket number (13 digits), order (5 or 6 characters from numbers and Latin letters) or reservation and activate the search.
- The next window will display information about the flight. The system will offer to indicate the passengers who are undergoing the procedure, familiarize themselves with the list of things prohibited for carriage, and click on "Continue". This completes the registration, and the footprint will be determined automatically. If you need to change it (it is possible to choose a seat free of charge only for holders of S7 Priority cards and tickets with the “Business Flexible” tariff), you need to click on the corresponding button.
- After confirmation, you should download the boarding pass in PDF format, send it to yourself by mail or SMS with a link to the file. You can print it before traveling to the airport or on the spot at the green self-service terminal using the QR code on the itinerary receipt.
Unfortunately, the service is not available for all destinations and is not applicable at all airports. For example, it is temporarily suspended for direct flights from Moscow to Khujand and Kulyab (Tajikistan). From some Far Eastern and Siberian airports (Vladivostok, Khabarovsk, Ulan-Ude, Yakutsk, Krasnoyarsk and Irkutsk), registration through the site is open to all directions, with the exception of Chinese.
The section of the site dedicated to the procedure lists the hubs (more than a hundred Russian and foreign) in which the service is possible. It is important to note that online check-in for flights to non-listed airports is not available. This is possible when using third-party resources. Then an alternative flight is proposed.
You can also register online using a mobile application. In this case, the procedure ends 40 minutes before departure. It is not available for tickets purchased or changed less than a day before the flight. Also not possible for passengers:
- a special category - unaccompanied children, seriously ill people, on stretchers, with disabilities, hearing and vision impairments, or unable to fly without special medical equipment;
- transporting animals;
- with additionally purchased places, including for luggage.
Boarding passes
Electronic check-in for a domestic flight does not exempt you from presenting your paper boarding pass when you go through security. An individual ticket for each passenger is also created when the group checks in. The printed one serves as an entrance ticket to the business lounge for passengers of the corresponding class.
The system generates coupons for connections automatically, for each segment of the route, for each passenger.
The boarding pass, if necessary, can be obtained, as before, at the airport. But this must be done before the end of check-in, no later than 40 minutes before departure.
To give the reader an idea of what is at stake, below we have presented a photo with a paper sample.
And its electronic version looks like the following picture.
At the counter in the terminal
At the airport, everything is also simple. Domodedovo implements mixed check-in technology, when the procedure is carried out in parallel for all current flights. The S7 zone can be easily identified by the already branded green banners above the racks. Passengers on international flights are required to check passports, visas and shipping documents in accordance with the requirements of the immigration authorities of the countries included in the itinerary.
Check-in for S7 flights starts in 46 hours and ends in 40 minutes. before departure.
The counters are numbered in the following order for passengers:
- business class - 104-106;
- the rest and those who check in additional baggage - 110–125;
- with children - 126-129;
- check-in baggage with online tags - 109;
- latecomers - 107.
Operational check-in is carried out at counters with numbers 130-136 inclusive, and a company representative can be found at 108. Itinerary receipt code scanners for printing a boarding pass are located at the entrance for inspection and at the customs post at the entrance to the international zone.
Documents required for the procedure:
- Civil / foreign passport or birth certificate for children.
- Documents confirming the need for special conditions of transportation.
For foreign flights, you will additionally need:
- an open visa (for persons accompanying children, a notarized consent of the parents / guardians is additionally required);
- ticket (if it is paper);
- itinerary receipt (it is recommended to keep it with you).
On domestic flights, the procedure ends with passport control and a security check. International passengers go through customs and border controls. And if necessary - sanitary and quarantine, veterinary, phytosanitary and others.
In Novosibirsk (Tolmachevo), check-in starts 24 hours and ends 40 minutes before the flight. The procedure is carried out on the ground floor of the domestic terminal or in the hall of international lines located in front of customs control.
In other Russian (for example, Sheremetyevo) and foreign airports, the start time (usually 2-3 hours in advance) and end (usually 40 minutes before) the procedure is set by local rules. In Dubai, Beijing and Madrid, it ends 1 hour before the flight. Passengers with business class tickets at common counters have priority in service.
You need to arrive before check-in ends at the airport. Recommended no later than 2 hours before departure.
Baggage
One passenger can carry free of charge:
- hand luggage with dimensions of 55 x 40 x 20 cm and weighing 10 kg (economy tariffs) or 15 kg (business tariffs);
- one piece of baggage with the sum of three sides up to 203 cm and weighing 23 kg or 32 kg for economy or business class passengers, respectively.
For status members of the bonus program, free transportation of additional baggage is provided. Everyone else will have to pay extra. The carrier's website has a calculator that allows you to estimate how much it will cost and immediately pay for the cargo at a discount before registration opens. Find out in more detail what parameters the baggage and carry-on baggage of S7 Airlines should have.
Flight delay and cancellation
Legal aspects with passengers on domestic flights are resolved in accordance with the Air and Civil codes of the Russian Federation, as well as federal aviation rules. On international routes - according to the rules developed by the Montreal Convention, and in Europe - additionally by Regulation EC No. 261/2004 of 11.02.2004. Compensation for flight delays / cancellations and additional services for passengers are enshrined in laws.
On the carrier's website, tracking of S7 flights is available and all the possibilities in case of their delay or cancellation are detailed. There are two options:
- Free rebooking to another flight on a similar route on the same or a different date.
- Full refund of unused ticket price.
You can claim compensation yourself, with the help of a lawyer or a specialized service for communicating with airlines. In addition, the passenger is obliged to receive some services free of charge.
However, if a company is not proven guilty, it is exempt from liability. Find out in more detail what to do in case of flight cancellations and delays with S7 Airlines.
It's important to know
Can I buy a ticket using one document and register using another?
Yes. But before registration, you need to contact the company's employees who will make the necessary changes to the data in the ticket and the booking system. Also, information can be added / changed during online registration.
What does reprint mean?
It is a terminal that combines a barcode reader and a printing device. It allows you to print your boarding pass without a queue. The list of airports where this function works is presented on the company's website.
How do I make a mobile boarding pass?
You need to register via the Internet. At the last stage, the system will offer to receive a coupon. You need to indicate the phone number to which the SMS will be sent with a link to the file.
How is the mobile coupon convenient?
It can be printed not at home, but at the airport. It is convenient when there is no printer. In addition, all changes in the flight are automatically reflected in the mobile ticket.
Is the Mobile Boarding Pass valid when checking in for multiple flights?
Yes. It contains information about all flights for which the passenger is registered. Before boarding the S7 flight, you need to refresh the page with the ticket in the browser so that the barcode receives the data for the next flight.
What kind of phone do I need to use my mobile boarding pass?
Any smartphone with Internet access will do. The function of displaying pictures must be enabled in the settings. To scan the barcode, we recommend setting the maximum screen brightness.
How do I get my boarding pass after online check-in?
The coupon is formed during the registration process and sent by SMS to the phone or to the email address in the form of a PDF file. You can print right away. If it is impossible, it will be issued at the counter at the airport.
Check-in was done online but the boarding pass was not printed prior to departure to the airport. Where to get it?
Contact the employees of the company, they will print.
Conclusion
The route board available on the site allows you to track flights. Here, in real time, you can find out about the arrival of aircraft, the estimated time of their arrival and departure, including charters. The passenger's task is not to miss your flight. It is important not only to arrive at the airport on time, but also to inquire about the registration procedure in advance. This is not difficult thanks to the well-organized work of remote services and responsive staff of S7.
