When traveling abroad, it is not always convenient to use the SIM-card of a national operator. This is often associated with an increase in costs, and besides, it is sometimes impossible to get through to the required numbers, since the signal is very weak. The solution to the problem is the purchase of a SIM card from a local operator. One of the options for tourists is the Play operator in Poland. Its services are universal and the tariffs are pleasing.
Benefits of using local communication
Reliable and inexpensive mobile communication is a guarantee that your vacation or business trip will be as comfortable as possible. On the territory of Poland, you can purchase a SIM-card of a local operator and be sure that your needs will be met one hundred percent.
Local networks guarantee you:
- a stable signal throughout the country, including in mountainous areas;
- the ability to use 3G, 4G or LTE;
- a wide range of tariff plans;
- the possibility of using part of the roaming package in the EU at domestic prices.
In addition, the cost of calls to the region of residence using a local SIM card will be minimal. This is very convenient when ordering services and communicating with friends and family who are with you abroad.
Do not forget that a local number may be required when filling out a resume for those who want to get a job in Poland.
Where to buy a Play SIM card
You can buy a starter pack from Play in Poland at the train station and in shopping centers. The following are directly involved in the sale of SIM-cards:
- newsstands;
- gas stations;
- Empic salons;
- tobacco and many other shops;
- salons Play.
When looking to purchase a mobile number from Play, look for square purple and white or blue and white packages. Their front side will indicate the price, parameters of the signal transmission network and the terms of the purchased tariff.
The price of a starter package from Play is fixed - 5 PLN.
How to activate the SIM-card of the Play operator
According to the Polish law "On Countering Terrorism" of 2021, all telephone numbers from mobile operators are required to be registered on the territory of the country.
To register your SIM card, you should contact:
- to the operator in the cellular salon;
- to a post office employee;
- in a special department, which is in many large supermarkets of household appliances.
The procedure takes a few minutes. After entering your personal data into the general database, an SMS with a code is sent to the registered number, which should be reported to the employee conducting the procedure.
A SIM card can be registered by persons over the age of 13. To do this, the owner of the room must present a document proving his identity. For children under the age of 13, a SIM card can be registered at the request of parents with the provision of their data. Subsequently, when the child reaches the required age, the number can be reissued directly to him.
The line of Play tariff plans
Currently, the operator offers convenient tariffs for all categories of users: those who actively use the Internet, prefer inexpensive calls and those who love everything at once.
| Tariffs for mobile services from Play | ||
|---|---|---|
| Rate | Conditions | Pay |
| Play na Kartę (Standard) | Free calls and SMS within the network | The validity period of the card depends on the amount deposited and can range from 5 to 150 days. Minimum deposit amount - 5 PLN |
| Play na Kartę Lubię to! | Unlimited Internet. Bonuses for account replenishment from 50 MB to 3.5 GB. Initial package for 250 MB. | Account top-up from 5 PLN |
FORMUŁA Play Unlimited na Kartę | Calls to all networks are free. Free SMS to all networks. 6 GB of internet. | 30 PLN for 30 days |
| FORMUŁA Play 3w1 na Kartę | Free SMS to all networks 1 GB internet. 7 days of free service | PLN 14 per month after the grace period |
| FORMUŁA Play 4w1 na Kartę | Free calls within the network. Free SMS to all networks. 2 GB of internet. | 21 PLN per month of service |
Play for Ukrainians | UAH 25 for 30 days | Unlimited calls in the network "Kyivstar", Vodafone and Lifecell |
| Play OdNOWA | Internet packages: 1 GB (5 PLN), 25 GB (25 PLN). Package of 100 minutes to other networks | One-time replenishment of the account in the amount of PLN 5-300 |
All current internet subscription offers are presented on the company's website: internet.play.pl.
| Terms of providing Internet access with a device from Play | ||
|---|---|---|
| Plastic bag | Conditions | Subscription cost |
| Mini package | 50 GB (unlimited first 6 months) | 39, 99 PLN |
| Basic package for 1 device | Without Borders | 59, 99 PLN |
| Basic package for 2 devices | Without Borders | 69, 99 PLN |
Terms of providing Internet access without a device from Play | ||
| Plastic bag | Conditions | Subscription cost |
| Mini package | 30 GB (unlimited first 6 months) | 29, 99 PLN |
| Basic package for 1 device | Without Borders. | 49, 99 PLN |
| Basic package for 1 device + HBO and HBO GO | Unlimited + Unlimited Access to HBO Channels | 59, 99 PLN |
Play balance check and deposit procedures
The codes with which you can activate a particular tariff, check on the operator's website in the relevant sections.
The account balance is checked by dialing * 101 #. The user is provided with data in Polish.
You can transfer funds to your Play card account in the following ways:
- online from a bank card or through payment systems;
- at the Rush newsstand;
- point of sale Play.
In addition, you can replenish your account through the form on the operator's website. You will be asked to provide your number, top-up amount and email. The data entered into the form will be saved at your request - to save time with subsequent payments.
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Terms of service for Play subscribers in roaming
You can check the terms of service in Play roaming by sending a free SMS to 115. Opportunities in roaming will depend on your tariff plan.
The sent message must contain one of the following text options:
- Euro zone: ‘E’;
- zone 1: '1';
- zone 2: '2';
- zone 3: '3'.
In response, you will receive information on the terms of the provision of mobile services in this region. By sending a short message with the ‘P’ test to number 115, you can find out the list of countries for each of the regions.
It should be borne in mind that incoming calls in roaming within the EU are free in all tariff plans.
Useful phones and codes for receiving information by Play subscribers
You can get a consultation at the Play customer service center by using two phone numbers:
- 790 500 500 (* 500 from Play phone) for individual clients;
- 790 600 600 (* 600 from Play phone) for legal entities.
Play subscribers can receive useful information in a return SMS by dialing the following codes on the phone:
- * 101 # - the state of the account balance;
- * 108 # - remainder of megabytes;
- * 121 # - your phone number;
- * 104 # - the rest of the minutes;
- * 109 # - SMS balance;
- * 111 # - account management;
- * 111 * 49 * 1 # - your tariff.
The following emergency numbers operate in Poland, which you can call if necessary:
- rescue service - 112;
- ambulance - 999;
- fire service - 998;
- police - 997;
- operator support Play - * 500.
Data transfer speed and connection quality Play
In case of problems with data transmission and communication quality, you can always call the operator and clarify the information.
Regardless of the tariff plan, Play demonstrates a stable signal throughout the country.
3G works confidently even in transport and during intercity trips. The speed of the Internet connection also remains at the level.
Exceptions are basements and tunnels, where the signal can be briefly weakened. You can see all available networks on your phone in the "mobile networks" section.
The advantages of Play undoubtedly include:
- availability of SIM cards;
- confident coverage area in Poland and the EU;
- inexpensive prices for services (starter package for only PLN 5);
- simplicity of account maintenance and regulation of services received.
The disadvantages of Play include the need to register a SIM card and the duration of the paid services. However, the first does not depend directly on the operator and is a legal requirement, while the second is easily solved by timely payment and choosing a convenient tariff.
Most tourists complain that they do not have enough Internet access to plan a route and chat with friends, or their operator's roaming charges are very expensive. Therefore, we recommend buying a universal SIM card that is not tied to a specific mobile operator and is ready to work immediately upon entering another country.
Summing up
Play is an inexpensive and convenient mobile connection with excellent coverage and a strong signal. Thanks to a special tariff, it can become an ideal solution for Ukrainian citizens who are on the territory of Poland for different purposes. Play SIM cards will also be comfortable for those who are interested in unlimited Internet for one day or a number for several days.
You can find out up-to-date information on tariffs, prices and special offers by visiting the official website of the Play operator. Here you will also find out the current activation codes for various tariffs, additional packages, as well as service renewals.
