With the development of computer technology, we are less and less likely to turn to mail, using more modern technologies. Nevertheless, the Estonian Post continues to work, as it did a hundred years ago, delivering letters, parcels, and printed materials. Post offices reliably connect cities, villages, townships with the capital and foreign addressees. Residents of the Russian Federation, Ukraine, Belarus, the Baltic States also use the services of Estonian mail to receive parcels from popular online stores.
How does Estonian Post work
There are about 340 branches in Estonia with the orange Eesti post sign. The Finnish company Omniva has been operating the post since 2021.
- Parcels can only be sent to individuals.
- For a quick customs clearance, you need a detailed description of the investments and their cost. Items not listed may result in a fine, other sanctions.
- The maximum weight of a shipment is 30 kilograms.
- Maximum box dimensions in cm: 100 x 60 x 60.
- The permissible value of duty-free items in the parcel is once a week in the amount of 45 euros. If the value is greater, a duty is imposed on it depending on the value of the goods.
To send a letter in Estonia, you need to drop it in a stamped envelope in an orange mailbox. In the countries of the European Union, the addressee will receive it in a couple of days, in the Russian Federation it will go on for one and a half to two weeks.
In a special envelope made of corrugated cardboard, you can send a chocolate bar, a souvenir, a small book abroad.
The cost of a standard shipment within Estonia (weighing up to 50 g) is 0.55 euros, to Norway, Sweden, Russia, Ukraine, Belarus - 1.2 euros, to the USA - 1.3. It is also necessary to indicate postal codes in Estonia.
To send a parcel across Estonia, you can use special machines that work around the clock near post offices, railway stations, bus stations, and shopping centers. Paying from 3 to 5 euros, depending on the weight to be sent, you can be sure that in 2-3 days the addressee will receive the parcel at the parcel machine near the house.
How long does it take for a parcel from Estonia to Russia? According to customer reviews, on average 10-15 days. To Ukraine, Belarus - up to 2-3 weeks.
It is also possible to send a parcel in the usual way - at the post office, through an operator, as well as deliver it by courier directly to your home.
What cannot be forwarded
There are requirements for sending various types of items in Estonia, the violation of which leads to administrative and even criminal penalties.
If you are going to send a parcel in Estonia, remember that it is forbidden to send pyrotechnics, toxic substances, weapons and their parts, perishable foodstuffs.
The prohibition also applies to money - there are special services for sending them.
At the post office they will help you pack everything, draw up a list of items to be sent, which, for example, is required by the post office in the United States, and translate it into English. Be prepared for the parcel to be checked at the Estonian customs.
Small items can be sent in letters (in special cardboard envelopes). At the post office, letters are not checked, but when sending such parcels abroad, customs officials may be interested in attachments, especially if pungent-smelling seeds and spices are being sent. In this case, the letter is opened, and its delivery is delayed.
How to track your parcel
To improve customer service of online stores, additional services have been introduced in Estonian mail.
First of all, receiving goods from AliExpress in parcel machines is free of charge.
Secondly, you can track a parcel from Estonia at various stages of shipment from the sender's warehouse to the customer.
When making a purchase, the client is registered on the site. The seller, sending the goods, receives a 13-character track code at the post office and sends it to the buyer. This code helps to track the location of the order.
First, the movement of the parcel must be checked on the website of the postal service of the sending country. After receiving information that the cargo has been forwarded to Estonia, you can track it on Eesti Post.
Tracking postal items by identifier is as simple as possible:
- Go to the service page.
- At the top left, enter the track code in the corresponding field.
- Click the "Search" button.
By downloading the Omniva mobile application to your smartphone, you can track the movement of the shipped goods at any time: to get accurate information, enter the Omniva track number in the same way. Please note that the mobile service only works in Estonian.
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What statuses are assigned to parcels
Not everyone can immediately figure out what the operator is telling them. Here are the most popular parcel statuses and their translation.
| English | Russian |
|---|---|
| Shipping information received | Parcel information received |
| Acceptance of packet from client | Package accepted |
| Arrival to post office | On the way - Arrived at the waypoint |
| Departure from inward sorting center; Dispatching | On my way. Left the waypoint |
| Shipment from country of departure | Export from the country of departure |
| Arrival to destination country | Import to destination country |
| Presented to customs | Arrived at customs |
| Arrival at delivery office | Arrived at the destination |
| Handover to courier | Parcel issued for delivery |
| Delivery | Parcel delivered |
| Delivery attempt | Unsuccessful attempt of delivery |
| Storing term altering | Parcel in storage |
Addresses and contacts
By visiting the official website of Eesti Post (Russian version), you will receive more detailed information about the rules for processing parcels, sending letters, parcels, and prices for all postal items.
On weekdays, most Estonian post offices are open from 10.00 to 20.00, on Saturday - until 15.00, Sunday is a day off. Expect many post offices to be closed during summer and on Saturdays.
Here are the addresses of some of the post offices in Tallinn:
- Tallinn, Viru, 20 - at Viru Gate, next to McDonald's.
- Toompuiestee, 37, Balti jaam - Baltic railway station.
- Narva mnt, 1 - Main post office.
- Tartu mnt. 101 - Tallinn Airport, passenger terminal, 1st floor.
In border Narva:
- Paul Kerese, 3 - not far from Petrovskaya Square, next to the checkpoint across the border.
- Tallinna mnt, 41 - Narva Astri Keskus shopping center.
Conclusion
Estonian Post is a modern service that reliably connects Estonians not only with the European Union, but also with the whole world. Customers of this company are provided with reliable postage delivery, the ability to use parcel machines and a parcel tracking service.
Eesti Post's services are actively used by residents of the Baltics, Russia, Belarus and Ukraine, who highly appreciate the quality of its work and the prompt delivery of goods from foreign online stores.
